Privacy Policy
Effective date: May 31, 2026
Welcome to Arsh Global Travels ("Arsh Global Travels", "Company", "we", "our", or "us").
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access our website, mobile applications, customer support services, and travel booking platforms.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you, automatically through your use of our services, or from third-party partners.
Personal Information
Information you provide may include:
- Full name
- Email address
- Mobile phone number
- Postal address
- Nationality
- Date of birth
- Gender (where required)
- Passport information
- Visa information
- Emergency contact details
Travel Information
- Flight reservations
- Hotel reservations
- Holiday package bookings
- Transportation bookings
- Travel preferences
- Frequent traveler program details
Payment Information
Payments are processed through secure third-party payment providers. We do not store complete payment card details on our servers unless required by applicable law.
Technical Information
We may automatically collect:
- IP address
- Device information
- Browser information
- Operating system
- Referral sources
- Usage patterns
- Cookie identifiers
2. How We Use Your Information
We may use your information for the following purposes:
Service Delivery
- Processing bookings and reservations
- Managing travel itineraries
- Providing travel documentation
- Facilitating customer support
Communication
- Booking confirmations
- Travel alerts
- Schedule changes
- Service notifications
- Customer service responses
Business Operations
- Website administration
- Fraud prevention
- Security monitoring
- Data analysis
- Service improvement
Marketing
Where permitted by law, we may send:
- Promotional offers
- Travel deals
- Product updates
- Newsletters
You may unsubscribe at any time.
3. Legal Basis for Processing
Where applicable, we process personal data based on:
- Contractual necessity
- Legal obligations
- Legitimate business interests
- User consent
- Protection of vital interests
4. Sharing of Information
We may share information with:
Travel Suppliers
- Airlines
- Hotels
- Tour operators
- Cruise providers
- Ground transportation providers
Service Providers
- Payment processors
- Cloud hosting providers
- Technology vendors
- Customer support providers
- Analytics providers
Legal and Regulatory Authorities
Where required by law, regulation, court order, or governmental request.
We do not sell personal information to third parties.
5. International Transfers
Travel services often require international data transfers.
Your information may be processed in countries outside your country of residence. Where required, we implement appropriate safeguards to protect personal information during such transfers.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill booking obligations
- Meet legal requirements
- Resolve disputes
- Enforce agreements
- Prevent fraud
When information is no longer required, it will be securely deleted, anonymized, or archived in accordance with applicable laws.
7. Information Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
- Destruction
Despite our efforts, no internet transmission or storage system can be guaranteed to be completely secure.
8. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Maintain website functionality
- Remember preferences
- Improve performance
- Analyze traffic
- Enhance user experience
Users may manage cookie preferences through browser settings.
9. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
Requests may be submitted through our contact details below.
10. Children's Privacy
Our services are not intended for children unless bookings are made by a parent or legal guardian.
We do not knowingly collect personal information from children in violation of applicable laws.
11. Third-Party Websites
Our services may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites and encourage users to review their policies separately.
12. Changes to This Privacy Policy
We may modify this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date.
Continued use of our services following publication of updates constitutes acceptance of the revised Privacy Policy.
13. Contact Us
For privacy-related questions, requests, or complaints, please contact:
Arsh Global Travels
Email: contact@arshglobaltravels.com
Website: www.arshglobaltravels.com
Customer Support: Available through Email, Phone, and WhatsApp
Business Hours: Monday – Sunday