Terms & Conditions
Effective date: May 31, 2026
Welcome to Arsh Global Travels ("Arsh Global Travels", "Company", "we", "our", or "us").
These Terms & Conditions govern your access to and use of our website, services, booking platform, customer support channels, and any related applications operated by Arsh Global Travels.
By accessing or using our services, you agree to comply with and be legally bound by these Terms & Conditions. If you do not agree, please discontinue use of our services immediately.
1. Scope of Services
Arsh Global Travels operates as a travel service provider and intermediary, offering access to travel-related products and services including but not limited to:
- Flight Reservations
- Hotel Bookings
- Holiday Packages
- Airport Transfers
- Ground Transportation
- Travel Insurance (where available)
- Visa Assistance Services
- Tours and Activities
All travel products are subject to availability and the terms, conditions, and restrictions imposed by the respective suppliers.
2. User Eligibility
By using our services, you confirm that:
- You are at least 18 years of age or the age of majority in your jurisdiction.
- You possess the legal authority to enter into binding agreements.
- All information provided is accurate and complete.
- You will use our services only for lawful purposes.
3. Booking Responsibilities
You are responsible for:
- Reviewing all booking details before payment.
- Ensuring traveler names match government-issued identification documents.
- Providing accurate contact information.
- Verifying travel dates and destinations.
- Reviewing airline, hotel, and supplier-specific rules.
Arsh Global Travels shall not be responsible for losses resulting from incorrect information submitted by users.
4. Pricing and Availability
Prices displayed on our platform may change without notice until a booking has been confirmed.
Prices may be affected by:
- Supplier updates
- Currency exchange fluctuations
- Taxes and government charges
- Service fees
- Availability changes
A booking is not confirmed until you receive official confirmation from us or the relevant supplier.
5. Payments
Payments may be accepted through approved payment methods available on our platform.
By submitting payment information, you authorize us and our payment partners to process the transaction.
We reserve the right to:
- Decline transactions
- Verify payment information
- Cancel bookings affected by fraud or unauthorized activity
6. Travel Documents and Requirements
Travelers are solely responsible for obtaining and maintaining:
- Valid passports
- Visas
- Entry permits
- Health certificates
- Vaccination documentation
- Any required government approvals
Travel requirements vary by destination and may change without notice.
Arsh Global Travels shall not be liable for denied boarding, denied entry, deportation, or travel disruption resulting from missing or invalid documentation.
7. Supplier Terms
Travel services are provided by independent suppliers including airlines, hotels, transportation companies, tour operators, and other travel partners.
Each supplier maintains its own:
- Terms and Conditions
- Cancellation Policies
- Refund Policies
- Baggage Rules
- Service Restrictions
By completing a booking, you agree to comply with the applicable supplier policies.
8. Changes, Modifications, and Cancellations
Travel suppliers may modify or cancel:
- Flights
- Hotel reservations
- Tours
- Transportation services
Such changes may occur due to:
- Operational reasons
- Weather conditions
- Government restrictions
- Safety concerns
- Force majeure events
We will make reasonable efforts to notify affected customers but cannot guarantee supplier decisions.
9. Refunds
Refunds are governed by:
- Supplier rules
- Fare conditions
- Booking terms
- Applicable laws
Processing times vary depending on suppliers, financial institutions, and payment providers.
Additional details are available in our Refund & Cancellation Policy.
10. Intellectual Property
All content on this website, including:
- Logos
- Branding
- Graphics
- Text
- Software
- Images
- Design Elements
is owned by or licensed to Arsh Global Travels and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or modified without prior written permission.
11. Prohibited Activities
Users must not:
- Use the website for unlawful purposes.
- Attempt unauthorized access to systems.
- Introduce malicious software.
- Interfere with website functionality.
- Submit fraudulent bookings.
- Impersonate other individuals or organizations.
Violations may result in account suspension, legal action, and reporting to authorities.
12. Limitation of Liability
To the fullest extent permitted by law, Arsh Global Travels shall not be liable for:
- Indirect damages
- Consequential damages
- Lost profits
- Missed connections
- Travel delays
- Supplier failures
- Government actions
- Visa denials
- Force majeure events
Our total liability arising from any booking shall not exceed the amount paid directly to Arsh Global Travels for the affected booking.
13. Force Majeure
We shall not be liable for failure or delay in performing obligations due to events beyond our reasonable control, including:
- Natural disasters
- Floods
- Earthquakes
- Pandemics
- Government restrictions
- Civil unrest
- Terrorist incidents
- Labor disputes
- Transportation disruptions
14. Privacy
Your use of our services is also governed by our Privacy Policy.
By using our platform, you consent to the collection and processing of information as described in that policy.
15. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, policies, security, or practices of external websites.
Access to third-party websites is at your own risk.
16. Amendments
We reserve the right to modify these Terms & Conditions at any time.
Updated versions will be published on this page with a revised effective date.
Continued use of our services following publication constitutes acceptance of the updated Terms.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with applicable laws and regulations without affecting any mandatory consumer protection rights available under applicable law.
18. Contact Us
For questions regarding these Terms & Conditions, please contact:
Arsh Global Travels
Email: contact@arshglobaltravels.com
Website: www.arshglobaltravels.com
Customer Support: Available via Email, Phone, and WhatsApp